Air Doctors Mission

To provide the highest level of service to the Middle Tennessee homeowner or commercial customer, providing quality customer service with outrageous guarantees to ensure our customers’ safety, health, and indoor comfort.

We will not quit until our customers are satisfied.

Air Doctors Behaviors and Values

1. We communicate clearly defined expectations and welcome responsibility in every aspect of the execution of our business.  We consistently meet those expectations and fulfill promises.
2. We care about our clients and their experience with us.  We believe caring for all people is an essential component of caring for our clients.
3. We admit our mistakes and fix them, and we take responsibility for our work.
4. We empower associates throughout the company with a clearly defined strategy and encouragement to examine evidence, make considered, calculated determinations, and take decisive, timely action.
5. We believe honesty, organization, balance, and quality of life are integral to success.
6. We believe learning never ends.  We imitate, develop, adapt, and improve concepts and practices to continually find a better way.
7. We integrate our business into the community, and we respect people around us, our environment, and ourselves.  We are conscientious of the atmosphere we create and the effect of our choices.
8. We maintain honest, active, and timely communications with our clients.  Within Air Doctors, we maintain robust dialogues and share information.
9. We admit our mistakes and fix them, and we take responsibility for our work.
10. We stay prepared to be responsive and flexible in taking advantage of opportunities, adapting to our environment, and confronting challenges head on.
11. We carry ourselves with professionalism.  Leadership is established in our manner and practices, not in our titles.
12. We continually invest in relationships, people, properties, equipment, and tools, both existing and new.
13. We work hard.
14. We have fun and reward our successes.
15. We believe trust is earned by performing consistently over the long haul, not just in one instance or action.
16. We believe growth is a process:  we learn from the past, plan for the future, and execute in the present.